1. Refund Eligibility

Refunds are initiated once a returned item passes quality inspection at our warehouse. You are eligible for a refund under the following conditions:

• The returned product meets all criteria outlined in our Return Policy.
• You cancelled an order before it was dispatched from our facility.
• The ordered item is out of stock or cannot be delivered to your location.

2. Processing Time & Method

Once approved, refunds are processed back to your original payment method within 5 to 10 business days. Depending on your financial institution, additional processing time may be required before the credit appears on your account statement:

• Credit/Debit Cards: 5 – 7 business days.
• UPI / Digital Wallets: 2 – 4 business days.
• Bank Transfer (Net Banking): 3 – 5 business days.
• Cash on Delivery (COD) Orders: Refunds for COD purchases will be credited via direct bank transfer or store credit after verifying account details provided by the customer.

3. Late or Missing Refunds

If you haven’t received an approved refund after 10 business days, please follow these steps:

1. Re-check your bank account or credit card statement carefully.
2. Contact your credit card company or bank, as processing times may vary.
3. If you have done all of this and still have not received your refund, please contact us at info@oneunitsale.com.

4. Order Cancellations

You may cancel your order free of charge before it leaves our warehouse. If the item has already been shipped, you must wait for delivery and submit a formal return request through our standard return process.

5. Shipping Fee Refunds

Original shipping charges are non-refundable unless the return is due to an error on our part (e.g., incorrect, defective, or transit-damaged items).